Refund Policy

Customers purchasing from therabreath receive clear return, exchange, and refund options under the terms below.

Thirty-Day Return and Exchange Window

therabreath accepts eligible no-reason returns and exchanges requested within 30 days after the order is delivered.

Begin the request by emailing support@therabreathcover.shop; please wait for approval and return instructions before sending the item.

Return Labels and Quality Issues

For an approved change-of-mind return or exchange, therabreath covers the shipping cost through a prepaid label or another no-cost method.

therabreath also bears all return shipping costs for damage, defects, quality concerns, wrong items, or missing items and components.

therabreath does not charge a restocking fee for any approved return or exchange.

No-Reason Return Exclusions

Customized or personalized goods, clearance or Final Sale items, gift cards, and opened intimate or hygiene-sensitive goods are not eligible for a no-reason return.

These exclusions never reduce a customer’s rights when an item is damaged, defective, incorrect, missing, or otherwise protected by applicable law.

Refund Method and Timing

therabreath sends an approved refund back to the original payment method, with receipt of the funds expected within 5-10 business days.

Cancellation Requests

Contact therabreath at support@therabreathcover.shop to seek cancellation before dispatch; after dispatch, the order follows the return process in this policy.

Unless therabreath supplies a different approved location, returns go to 4487 Colbath Ave, Van Nuys, California, 91401, United States; customers must wait for instructions before shipping.

Restocking fee: None.

For clarity, therabreath pays all approved return shipping for both no-reason returns or exchanges and verified quality-related returns.

Store Contact Record

Legal business name: therabreath
Storefront name: therabreath
Customer care email: support@therabreathcover.shop
Customer care phone: 512-791-8738
Mailing and return address: 4487 Colbath Ave, Van Nuys, California, 91401, United States
Support availability: Monday to Friday, 9:00 AM–5:00 PM (Pacific Time (PT))